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alias sku's not showing up

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I cannot get my alias sku's to show up on my packing slip.

I have edited the packing slip according to the help file and still nothing.

Just wondering if I missed something or is there an actual glitch

handle order with local pick up (api)

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I am planning to create an application to create orders via SS restful APIs, for warehouse workers to handle local pick-up orders. They need the UI and operations to be as simple as possible (just with a couple of clicks and scanning). After the order is created, I want the number to be deducted from inventory.

Currently I have following questions/issues…
1. Can I create an order (maybe of special type), at the same time specifying which inventory (warehouse) I want the products to come from? After the order was created, system can have inventory updated. It doesn't need to have any shipping info.
2. Seems Shipstation still not have inventory API. What the response will be like if I call API to create an order while the ordered product quantity is below inventory.

Desperate need for Inventory on hand update API

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I don't understand why such a simple API feature is not included.

We desperately need a API call to update quantity on hand in SS.

Please implement ASAP!!!

Label Dates for Non-USPS Shipping Days

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This is the second time that ShipStation has allowed us to print labels for DAYS THE USPS IS NOT OPEN. Why do you do that? I thought your program was supposed to be smart enough to KNOW what days are holidays and not let us select that date. We printed 60-plus labels valued at many hundreds of dollars for Monday and then found out later it's COLUMBUS DAY. You guys need to figure out which days the USPS does not ship and LOCK THOSE DATES OUT. Like I said, this is the SECOND TIME this has happened. You did the same thing on LABOR DAY and we had to cancel $225 worth of shipping, throw out the printed labels, and reprint them without the correct tracking being reported to Amazon or Ebay. HOW HARD IS IT TO NOT ALLOW US TO SELECT A DATE FOR USPS THAT IS NOT A USPS SHIPPING DATE?

Webhooks and Shipstation

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I'm using some simple code to record everything passed to a webhook processing script.

<?
// Write it down
$file = "../../../data/webhook-shopify-from-shipstation.log";
$data = json_encode($_REQUEST);
file_put_contents($file, $data . "\n",FILE_APPEND);

//

$json = file_get_contents('php://input');
$obj = json_decode($json);
if(strlen($obj) == 0){
echo "Fail";
exit;
}
if(isJson($obj)){
$filename = $file;
$somecontent = $obj . "\n";

// Lets make sure the file exists and is writable first.
if (is_writable($filename)) {

// In our example were opening $filename in append mode.
// The file pointer is at the bottom of the file hence
// thats where $somecontent will go when we fwrite() it.
if (!$handle = fopen($filename, 'a')) {
echo "Cannot open file ($filename)";
exit;
}

// Write $somecontent to our opened file.
if (fwrite($handle, $somecontent) === FALSE) {
echo "Cannot write to file ($filename)";
exit;
}

echo "Success";

fclose($handle);

} else {
echo "The file $filename is not writable";
}
}
else{
echo "Not valid JSON";
}
function isJson($string) {
json_decode($string);
return (json_last_error() == JSON_ERROR_NONE);
}

As you can see by writing down any http request (post / get or other)...

And then looking for the JSON body if there is one, and writing that down as well.. You would think that I would get some data.

If i goto the webhook - i show up in the log, if i pass anything to the webhook, i showup in the log.. If i pass json to the webhook it goes in the log.


However.. I've never received a webhook on the target url for the SHIP_NOTIFY event.







My Overall Scenario in which I need a webhook (and later i'll probably code a sync tool as well).

I have a shopify store that carries both products that we fullfill in house, and some that are thru drop ship distributing. These orders are sent into shipstation via the shipstation shopify application.

I don't want to manually split orders, it confuses the staff to do this and just ends up costing money. So what I've done is create a second warehouse "DROPSHIPPING" and a send from location "DROPSHIPPING".. Via the API I read in the original order, and then delete it, and create two new orders.

One with the Dropshipping products (assigned to the DROPSHIPPING warehouse), and another for the IN house warehouse.
Being that shipstation does not allow me to edit the original order key, i have to generate a new order key for each, and then i use the OrderNumber for the inhouse, and for the dropshipping order I append -1 to mimic the shipstation effect of splitting an order.

This is not ideal, but it works.

So once the order is shipped, I'll end up coding this webhook to mark the order shipped in Shopify.


Has anyone got the shipstation webhooks to actually work?

BigCommerce & ShipStation issue?

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Not too sure if this is really a feature request, but maybe.

We ship items that ship in their own boxes, so we do multiple packages per order. When the labels are created, ShipStation only sends over a single tracking number to BigCommerce, which when the customer logs in to see their order details, shows only a single tracking number for multiple items. This obviously is not the case - heck, in most cases, that tracking number is not even the MASTER Tracking Number (More of an issue for FedEx then it is for UPS though). It's not uncommon for a customer to have anywhere from 2 to 6 or more packages when their order ships with us.

Is it possible (Without splitting the order) to transmit ALL of the orders tracking numbers over to BigCommerce? BC does support multiple tracking information - for example, you can split an order in SS and it will create the Order Number 1234 and then all subsequent orders 1234-1, 1234-2, 1234-3 and so on and this will pass on to BC with seperate tracking for each item....

The issue with this is the rates are more because this is now not a MPS (Multi Package Shipment) which we get significant FedEx/UPS discounts for using, instead of splitting the order into individual shipments. I just tested this with a single order of 6 items, and the cost savings for us was almost $50 between a single order MPS vs. Splitting the order up into 6 total orders.

It seems easy enough to me to implement - really sounds like an API Call adjustment between the two. SS just needs to know that when a SS order has MPS, to transmit all tracking numbers instead of just a random one from the MPS.

Any help here???

Single order with multiple shipments

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Hello All,

I am trying to find how to create a single order with multiple shipments. Is this possible in ShipStation? Any idea if API support this?

Kind Regards

Shipstation API

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Hello,
I'm trying to use the shipstation API to update orders automatically. By reading the documentation (at http://api.shipstation.com/) I was able to create new orders and retrieve information about orders, but I can't seem to edit an existing order. Is there any way I can do this?
For example, suppose I want to edit the name of the buyer in the order with number #1000. I could possibly filter orders to find the OrderID, and use the OrderID to edit the order, but I can't find a way to do that. More specifically, where should I send a post request to edit an existing order?

Address Verification

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I've been frustrated with the ongoing issue of address verification with various customers. Sometimes it's the customer's fault with not including an apartment or suite number, in which case the address verification feature has done its job, but it seems like often the address simply isn't found. For 95% of the addresses that are unverified on Shipstation, I can search Google Maps and get a street view of the very address that can't be verified. Most of these houses don't appear to be new construction either (in which case I could understand the address not having been uploaded in a database just yet). I'm assuming Shipstation uses USPS's own address verification database when determining these things, so I imagine my gripe is more with USPS, but still, why is it that Google can consistently show me a photo of the address that Shipstation/USPS determines doesn't exist?

It is also a little confusing when I override the existing address and ship to the location as the customer has entered it in their order information. It would be nice to add some clarification to the process when I have opted to ship to the address regardless of its status in Shipstation... It could be as simple as a RED triangle for invalid addresses that won't ship, versus a YELLOW triangle for addresses that have an issue but that I have opted to ship to anyway. Currently the only way to tell is to look at the address and see if I've edited it, with the address showing an override message, and a yellow/orange triangle remains on all addresses with issues, regardless if I've addressed the problem, or verified them myself.

Maybe I'm a little OCD, but I'd love to see some simpler way to take care of unverified addresses, and have a visual cue that I've at least looked at the addresses myself and decided consciously to send to the address as the customer has typed it in.

Shipstation working with Opencart Version 2.3.0.2

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How can I get the Shipstation Opencart Extenstion to work with Opencart Version 2.3.0.2?

Weather forcast Integration

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Is there an integration for the weather forecast? I ship live fish and we have to use ice pack or heat packs, I have to google every zip code for every order to determine the best product to use during shipping.

No Light Packet option with Canada Post?

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This can't be right - why is Light Packet not given as a shipping option? I have an Etsy shop as well - no problem over there. Light Packet all the way. But here (and it's not Shipstation's fault) Canada Post does not make Light Packet an available option.

As a small business owner in Canada trying to compete with low shipping costs offered by other International postal services (Royal Mail, USPS to name a couple), it's imperative that Canada Post makes Light Packet available so that we can continue to use this service for all our online sales channels.

Venting.

Don't feel any better though.

O' Canada... Your shipping options aren't what they can be with the integration with Canada Post.

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Ship Stations integration with Canada Post is missing a shipping option. That option is called "Light Packet". Shipping without the Light Packer feature makes Ship Station not as powerful as it can be to Canadians since more work has to be done beyond the software to ship at a cheaper rate.
The synchronization would be simple since the dimensional features are editable and would sync with the Light Packet requirements of using the shipping option. WHY CAN WE NOT GET THE API FOR THAT????

My team has been tossed back and forth from Ship Station in trying to resolve this. We shouldn't do this, nor should any Canadian trying to have the Light Packet shipping method integrated. Ship Station and its engineers should get this up and running ASAP!

Shipstation connect Closes out constantly OS X (12.12) Sierra

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It is quite common after I upgraded to 10.12. I have to manually open ship station connect every time in want to print anything. Once I have my documents ready to print I have to re open ship station connect before I can print. then once the printers return to idle the app closes.

Combining Products/Using Aliases no SKU

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Hi-

When I started our little business I didn't know what SKUs were and didn't use them in our Products listed on our WooCommerce. We are now selling on multiple channels and have added a few items... so it's time to get more organized. I want to combine or create aliases for products but it seems much trickier to do this after they already exist in Shipstation versus having done it originally. All of our woocommerce products that have populated in ShipStation have no SKU and I can't find out how to add one retroactively (the area is greyed out).

Any thoughts?

Thanks

Luke

Please add the option for us to print USPS Labels on 4-label sheets.

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The present 2 label template is absurdly wasteful of paper, time, and subsequently MONEY -
PLEASE add options for additional label formats - namely 4 labels to a page for USPS in particular.
Thank you for your time and efforts to this end.

ShipStation is duplicating orders...the order comes from one store and shows up in both stores.

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Happy New Year!
I have two stores set up in OpenCart, and in this situation it is clear from the e-mails I've just received from PayPal and OpenCart that there is only one order from one store, however, the same order is showing up in both stores. How do I prevent this from happening in the future, and how do I remove the duplicate order? Does it have to do with the way my stores are set up? This seems to have happened consistently, although didn't show up right away with other orders.
Thanks for your help,
Michelle

"Shipping from" USPS Post Office Zip Code vs Business Warehouse Address

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Not sure if this has ever been addressed. I saw a thread that basically said this option hasn't been added due to no interest. Not sure if you aware of this but the Post Offices do not get credit for your shipping if the Post Office that is actually receiving and handling your packages is not on the label as the "shipped from" address zip code. It's located in the upper right of your shipping labels. My business is in 13310 which does not have a post office. We ship from 13402 which is our nearby post office. USPS Post Offices are constantly under scrutiny for their number and dollar value of packages shipped thru them. We work very closely with our post office and do everything we can to maintain a stream lined process to get all of our packages out. They in return really need these metrics to keep them open. - Mike

Blocking Addresses on Import

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I was wondering if there is a way to automatically block orders from being imported by address?

Say I know that all packages being shipped to a certain address always gets me a chargeback a few weeks later. How do I block that address from being imported? I'm trying to make less work for the guys.

Any feedback will be appreciated!

Thanks.

End of day form Error - One or more of these packages have already been scanned by USPS

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I get the error One or more of these packages have already been scanned by USPS. I select 3 of them that for sure haven't been scanned but it still gives me this error
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