13 hour outage over the weekend - and the holidays are around the corner
I'm posting this as something every Shipstation user should begin to think about. On Sunday, September 20th, by my own calculations, Shipstation order importing and shipping confirmation exporting to...
View ArticleNeed Documentation for ShipStation API
We just register for the trail version of the ship-station and wondering to make a connection between the ship-station with our local database. I am looking for the documentation for the ship-station...
View ArticleWhen we split an order into multiple packages the customer is only sent 1...
Is there a way to split up an order so that when you ship the customer is reliably sent either 1 email with multiple tracking numbers, or multiple emails with 1 tracking number each? When we split an...
View ArticleUsing Microsoft Edge browser for printing shipping labels
I recently installed Windows 10 and have been using Edge for printing labels because the UPS font looks far better than if using Chrome. The downside to edge is that it is taking more steps to print a...
View ArticleCanadian Seller insuring high dollar item
Hi, I just signed up with Shipstation and have a few question I'd like clarified. 1) what is the highest dollar value that Shipsurance will cover? I'll be shipping hand made jewelry sold on Etsy with...
View ArticleReason for different shipping rates for three similar orders?
Hi, So I did a test to check shipping rates for 3 similar orders. Other than the product value, everything was entered similar - same weight, same package size, same shipping method, insurance was...
View ArticleCheaper Shipping / Bubble envelope packaging
I have seen some people at the post office standing next to me with bubble envelopes that are priced for a couple dollars. Currently I use the flat rate bubble envelopes that are double the price! If I...
View ArticleChoxi Order Delay
I've noticed a 5 to 6 hour delay between when an order will show up in my Choxi Portal vs when ShipStation will import that order. Despite manual refreshes, the delay persists. ShipStation's support...
View ArticleAnyone on LivingSocial?
Anyone develop a custom integration with LivingSocial? We were recently onboarded as vendors, and the Merchantry interface seems like a lot of manual entry,
View ArticleShipping rates and currency on shipstation.
Hi, Can someone clarify this with me please.. I'm a Canadian shipstation user and wanted to know what currency are the rates in when I get shipping rates on shipstation? I was told they're in US...
View ArticleShipstation bought by Stamps.com?
Has anyone any details on this event? I was told that Endicia will no longer be used in Shipstation? Please clarify. Thank you.
View ArticleLabels For Boxes Strapped Together In Case Separated During Shipping (Fedex)
We have received shipments in from vendors who use Fedex and UPS. The shipment is a single package but which is made up of several boxes strapped together. There is just one shipping label with...
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Let Amazon Fulfill Your Orders through ShipStation’s New FBA Integration |...
Let Amazon Fulfill Your Orders through ShipStation’s New FBA Integration | ShipStation - Powerful shipping, simplified. eBay, Amazon, Magento eCommerce shipping Powerful shipping, simplified. eBay,...
View ArticleFBA shipments not updating tracking? anyone else with same experience?
anyone else with same experience? Copy of my ticket; I have some items that I send from Shipstation to FBA I expect when they Amazon Ships them they will be automatically marked as shipped on...
View ArticleExport csv file to QuickBooks HELP?
Hello, i'm new to ShipStation and mostly joined for 1 reason which is to cut my time down processing orders. i spend an average 2 hours per day (7 days a week) processing orders from multiple sites...
View ArticleNotifiying Amazon customers 2 tracking numbers for 1 order.
I am not sure if this is an Amazon limitation, or if there is something that I am not doing right on Shipstation. Is there a way that I could notify my Amazon Customers that their order has 2 tracking...
View ArticleFBA fulfillment: Enable emails through Amazon?
I have Amazon FBA enabled as a fulfillment provider, and there is a setting in Shipstation I'm not sure what to do with. Within Shipstation, Settings>Carriers & Fulfillment>Fulfillment...
View ArticleTreating the Marketplace as the System of Record
ShipStation considers the source marketplace the "system of record" for orders, and this colors the development approach to many of the features (or missing features) of the application. Here's why I...
View ArticleShipStation Connect Ignores Label Size Presets
When I print through ShipStation Connect, it seems to ignore my size presets and it squishes the packing slip and shipping label on to a 4x6 size. I've got my settings set to print a shipping label and...
View ArticleOnTrac printing problems - remote server returns 400
When we try to print our OnTrac shipping labels today we get an error indicating that the remote server has returned a 400 error. How can we proceed, and how do we get support?
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