export has no data
when i export my products the file contains no data.why would this be?
View ArticleCustomer Picks Delivery Date for gifts
Is there a way to import in Delivery dates into ShipStation? We ship gifts and customer always has a certain delivery date they want it. Thanks for help, Chef Steve
View ArticlePrinting First Class postage on an envelope
Hi all, I searched the forums, but couldn't find an answer. How can I print on a regular size envelope (#10)? ShipStation gives me a formatted envelope with address, return address and postage - but it...
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USPS Puerto Rico Order Failed Shipment Errors
We are having errors with USPS orders with delivery addresses in Puerto Rico, where the customer is allowed to enter "Puerto Rico"(fully typed out) into either the State(instead of "PR") or...
View ArticleWhere does FedEx get the company name when none is provided?
My apologies if this seems frivolous but this problem is driving me nuts. I send packages out under two company names and I'd never want both names on any package. Therefore, i have it set up like this...
View ArticlePick list and Warehouse Location
Hey gang, should be a quick answer: My pick lists don't show warehouse locations under the heading Warehouse locations (or anywhere else for that matter). I am trying to implement this feature for...
View ArticleHope to add a hot key to add a tag on the order
We print packing slips one by one and stick them on the box and then scan the barcode to generate the label. But sometimes employees skip or reprint packing slips because there are too many orders....
View ArticleAmazon now supports Priority Mail Regional A and Regional B boxes with Amazon...
I received an email from Amazon saying that they have expanded their support in Amazon shipping to allow shipping with these two additional Priority Mail options.It does not appear to work yet in...
View ArticleUsing USPS from Canada
I have a bit of a unique situation I'm looking for a solution for. i am a Canadian who lives on the canada/us border. I ship my Canadian orders via Canada post and American orders through Endicia and...
View ArticleCan I use WM_CONSUMER.CHANNEL.TYPE
Can I use WM_CONSUMER.CHANNEL.TYPE (this is assigned to a channel type to my partnership with Walmart) when I connect Shipstation to Walmart
View ArticleNo Import Orders option
I need to import a csv file but I don't have the Import Orders option when I go to Orders >> Other Actions.
View ArticleShipstation API integration
Can someone tell me how easy or difficult it is to work shipstation API for importing of orders into another platform (another label maker platform). how long can it take ? Are their any independent...
View Articleprinting shipping labels issue
I am printing a shipping label from Shipstation to my Dymo LabelWriter 4XL. I get the PDF screen but the label is sideways and only at the top of the label. When printed it is coming out 2x3" sideways...
View ArticleJust a plain old php example
Good morning. So, I have searched the forums and not been able to find how to simply connect within php to ST to retrieve orders. I understand the concepts I believe but am lost when it comes down to...
View Article[ShipStation Newbie] How can I just open ship station and have everything...
Sorry if this has been asked already. I'm about a week into ShipStation and I feel like I'm not fully tapping into its potential. I would like to just walk into work and open ShipStation with each...
View ArticleCan't get fedex to work on Shipstation.
An error occurred while attempting to register your account. Unable to complete FedEx registration. Invalid Billing Address. Address is to a T perfectly dictated onto ship station. Made many attempts...
View ArticleShopify custom orders
We do a lot of custom orders in shopify via the "draft" function, where we add on-the-fly custom products. If we select "Requires shipping" will this make the orders shop up in shipstation? Is there a...
View ArticleDoes this report exist?
I am reasonably confident that I am saving money using SS. However, is there anyway to get a report that gives me the savings on each shipment? Or to find it, short of having to create the same label...
View ArticleETA on this error being fixed Shipments have to go out today "All meters in...
All meters in the pool are in use or there isn't a meter in the pool with adequate balance to service request. Account exception Exception with code 0x00000451; module 0, category 4, item 81 I see chat...
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