Tracking multiple shipments
I'm still new to Shipstation. We're currently shipping through UPS Worldship and running Shipstation as a parallel system. From Worldship, we can highlight the days shipments and track all of them with...
View Articlesomebody has an example of the json payload for the webhooks notifications?
doesn't matter the kind of event
View ArticleI need tracking information updated in PayPal
I send a lot of PayPal invoices and get paid quite often through PayPal. Please, it's silly that Shipstation cannot upload tracking information. Does anyone have a script that can look at recent...
View ArticleCustom Packing Slips
Hello I am looking for a template that will create a custom packing slip that looks like Amazon's packing slips? ShipStation advised that it needs someone with advanced .html knowledge. Anybody here...
View ArticleAnyway to show order count on the packing slip or on the dashboard
I am looking for a way to see very quickly if a customer has ordered from us before. An order count on the packing slip or on the dashboard would be great. I know you can hover the mouse over their...
View ArticleConstantly have to "reinstall" ShipStation Connect to print
I recently started using Connect because I got tired of having to allow SyncStation to work with Chrome. Unfortunately I have to reinstall Connect once or twice a day because it seems to lose...
View ArticlePick List Incorrect
I printed out a pick list this morning and it called for two of a specific item. However, I have only one order for this item and the customer only ordered one. Either there is a second order that I am...
View ArticleMagento 2.1.6 and Shipstation
We have implemented Shipstation into our custom website running Magento 2.1.6, we can import orders with ease.. but when we mark it as shipped and add a tracking number and label, our customers are not...
View ArticleHow do I apply for a refund if USPS failed to make a timely Express Mail time?
Can anyone tell me how I can apply for a refund for "guaranteed delivery" that was a day late? I used USPS Express Mail and instead of getting there overnight, it took 2 days and my customer was...
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Packing slip data overlapping
Hopefully this rambling will make perfect sense to someone. I have been working on my packing slips for a few days now and they work perfectly if I have less than 4 items to pack. anything over that...
View ArticleSmart page breaks required
We love being able to print shipping labels and packing slips on the same 8.5x11 page. When there are too many line items on the packing slip, it is cut off and not printed elsewhere. How about making...
View ArticleWay to include number of previous orders on packing slip?
I'd like to have a little number off in the corner of the packing slip that would either tell us how many times the customer has ordered or (even better) the dollar amount they've ordered. I know...
View ArticleProcessing Shipments with "Scan To View" doesn't work for me
I've been using a barcode setup for our shipping workflow and really love how it works for us so far. The only issue I'm running into is the "Scan to View" barcode on our packslips. When I scan the...
View ArticleVoided Packing Slips In Custom Store Integration
We have been running a custom store integration for over a year. Smooth sailing so far, for the most part. However, We noticed that when our shipping team creates a label, then for some reason voids...
View ArticleTrying to streamline the shipping process
Hi Everyone, I'm new to shipstation and trying to figure out how best to use all of it's features to my advantage to streamline the pick/pack/ship process. I have a business with over 3000 products and...
View ArticleCreating a Return on an order - without a label
Wondering if this can be accomplished? It may sound silly but we can have a scenario where a customer would like to return an item for an exchange (they made a mistake on an order) and will pay for the...
View ArticleQueue Automatically failing
We're trying to ship out orders, but when we go to create a label it automatically fails in the label queue and the order shows as "Awaiting Shipment" all the computers are connected to ShipStation....
View ArticleAccidentally Canceled WRONG Postage...
I made a label for I two ounce priority package that should have been two pounds - I had to order new postage at the post office today for that package - when I came home to cancel the postage I...
View ArticleFeature Request - Shipping Address Blacklist
With so many people using Shipstation, it would be great if you offered a shipping address blacklist that could alert my staff that we may be shipping an order to a known or suspected scammer...
View ArticleShipping Reciept
There needs to be a receipt printed with each label created, whether USPS, Fedex or UPS. So the label is on one half of the page and the all details of the shipment is on the other half of the page...
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