FedEx Collect Ground Billing Option
We are in desperate need of the FedEx Collect Ground billing option. We have thousands of FedEx Office (Kinko's) locations that we ship to daily and they require that billing option for all incoming...
View ArticleEtsy has SKU's now...finally. Is Shipstation compatible with this change?
Etsy finally added SKUs. I have been having problems with Aliases and pick lists, etc...trying to match up Amazon, ebay, shopify and etsy. Etsy has always been frustrating because of the lack of SKU...
View ArticleEtsy's new inventory management compatibility
Etsy's made a change and I'm getting a notice that ShipStation hasn't been updated to be reflect those changes. I'm thinking I should opt out of Etsy's new system until ShipStation has time to make the...
View ArticleNo Import Orders option
I need to import a csv file but I don't have the Import Orders option when I go to Orders >> Other Actions.
View ArticleAmazon Merchant Fullfillment API for Merchant fulfilled Prime orders,...
Amazon has several approved shipping integrators for the newish merchant fulfilled Prime Orders program. They post the following: Several leading shipping integrators are working to adopt the Merchant...
View ArticleMarket Place Notification Failed
Market Place Notification Failed (Amazon.com) I've been getting a lot of these notification failures over the last week. "Transmit Tracking Data: Request is throttled". Is they a way to resubmit these...
View ArticlePacking Slip with Return Form information
One of the SS blog posts shows a Packing Slip from Savannah Bee Company, it has a Return Form that would work perfect for our company. I have tried recreating the html but it's going to take a lot of...
View ArticleWhy is my end of day manifest not printing ? I just get a line of code at top...
{"jobId":"dd1b1090-8a0c-4186-b767-2e832d6c3cf4"}
View ArticleTwo Factor Authentication Needed
I'm surprised that with ShipStation being one of the leaders in their industry, they have not implemented 2 Factor Authentication ( 2FA ). They could also solve this problem by allowing 'Login with...
View ArticleI want to add extra column in shipstation order mamagement
I want to add extra column for order ID in shipstation order mamagement I want exact myscreenshot See my screenshot
View ArticleRetrieving Unvoided Shipments Count
I am trying to retrieve a count of how many unvoided shipments were created today via the ShipWorks API. I have been able to obtain a count of how many shipments were created today but this count...
View ArticleMagento 2 Connection Issues
I've been trying to connect our new magento 2 store to shipstation and keep running into problems. I've followed the steps to the T and when i test the connection it comes back fine but after...
View ArticlePlease move "Add to Batch" dropdown back to the right side or create Add to...
On the order detail popup, the add to batch dropdown used to be on the right hand side just above where you would fill in all the shipping parameters or select a preset. As of the new update, the...
View ArticleBranded Tracking Page help? Activated it, now what?
Hi. I like the branded tracking page. I have set my stores up, but how do I share the link with my customer once I ship their item?
View ArticleInsufficient postage for accidentally using a USPS Flat Rate Box?
Hi ShipStation Community,I recently got some dual-sided Express/Priority Mail boxes from USPS. I checked to make sure the Express side wasn't Flat Rate when I used it last week, but then forgot to...
View ArticleWhen placing an order on hold, can you input why the order was placed on hold?
Multiple access Shipstation to produce shipping labels. On occasion, someone will place an order on hold and none of the other users know why it was on hold. Is there a way to input information as to...
View ArticleAutomation: Weights
Hello, We ship everything via USPS. For everything under 16 oz, we need to ship it USPS First Class Mail. For everything 1 lb and heavier, we need to ship it priority mail. I have tried to create...
View Article"Shipping from" USPS Post Office Zip Code vs Business Warehouse Address
Not sure if this has ever been addressed. I saw a thread that basically said this option hasn't been added due to no interest. Not sure if you aware of this but the Post Offices do not get credit for...
View ArticleSmall Display Font
Logged in to find my display is a medium font today, which screws up my column views. I can't find a place to set it back to small font view? What's going on? Are we now forced to use medium font from...
View ArticleWay to include number of previous orders on packing slip?
I'd like to have a little number off in the corner of the packing slip that would either tell us how many times the customer has ordered or (even better) the dollar amount they've ordered. I know...
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