Hello,
We utilize ShipStation's delivery status "in-transit" to monitor shipments we suspect may be delayed.
I am looking over all of January for the delivery status "Unknown" and out of 60-70 shipments (all USPS First Class Mail), all of them have been delivered except one. What would it take for ShipStation to recognize these are all delivered? It takes a lot of time to review all these false positives. Note - they are all delivered within 2-4 days, so it isn't like weeks have passed and the system would give up on tracking.
Thanks!
We utilize ShipStation's delivery status "in-transit" to monitor shipments we suspect may be delayed.
I am looking over all of January for the delivery status "Unknown" and out of 60-70 shipments (all USPS First Class Mail), all of them have been delivered except one. What would it take for ShipStation to recognize these are all delivered? It takes a lot of time to review all these false positives. Note - they are all delivered within 2-4 days, so it isn't like weeks have passed and the system would give up on tracking.
Thanks!