Besides the shipping notification, will we ever be able to email customers directly through this system? I'm presently using ShipWorks for the awesome automation they offer but ShipStation for the actual shipping. Ask me how expensive it's getting! We make custom products and it would be immensely helpful to be able to have an email pushed out to a customer when the order reaches various levels of processing (which we use ShipStation for). "awaiting processing", "making it", "received in shipping". Our customers want to know that we've started their order and these emails have reduced our customer service by nearly 95%. I don't really want to bail on Shipstation but I also don't want to use both platforms forever. It's still a lot of work. Does anyone know of an app even for Shopify or Shipstation (ZAPIER??) That would help this and finally automate this process for us?
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