Hi,
I sell necklaces on Etsy and eBay and decided to give ShipStation a trial run. I LOVE it so far but have come across some issues that I could not find answers to online. This is what I am doing, lets say I have the same necklace that I sell on both Etsy and eBay. Once those 2 orders are imported into SS, I want to edit the product name so that they are exactly the same. I want this so when I have a pick list of 40 items I do not have to add 2 rows together. I also have tried updating the product name and checking the "Replace the marketplace description with this name" button but it does not seem to stick on new imports. So now on certain items I have the same SKU for 3 of the same items with the same product name. Some of the duplicate SKUs do not even show an order against it under the recent order pane. I am pulling my hair out on this because I thought I had it setup perfect only to get frustrated every time a new order pops up with a new product title. Also I tried to add a category to the products just to see and now there is no way to remove that info. Well, I hope all this makes sense and someone can point me in the right direction!
Thanks!
I sell necklaces on Etsy and eBay and decided to give ShipStation a trial run. I LOVE it so far but have come across some issues that I could not find answers to online. This is what I am doing, lets say I have the same necklace that I sell on both Etsy and eBay. Once those 2 orders are imported into SS, I want to edit the product name so that they are exactly the same. I want this so when I have a pick list of 40 items I do not have to add 2 rows together. I also have tried updating the product name and checking the "Replace the marketplace description with this name" button but it does not seem to stick on new imports. So now on certain items I have the same SKU for 3 of the same items with the same product name. Some of the duplicate SKUs do not even show an order against it under the recent order pane. I am pulling my hair out on this because I thought I had it setup perfect only to get frustrated every time a new order pops up with a new product title. Also I tried to add a category to the products just to see and now there is no way to remove that info. Well, I hope all this makes sense and someone can point me in the right direction!
Thanks!