Refund on Postage for Undelivered Parcel
Will the USPS provide a refund on postage for uninsured parcels sent via First Class International if it never gets delivered? I don't expect them to refund the cost of the item since it is uninsured....
View ArticleExpress 1 - Priority Mail Express Shipping Receipt
We recently have had a few cases where USPS has not delivered Priority Mail Express Packages within the guaranteed time. The local PO will not refund shipping without an exact amount paid online....
View ArticleProduct Variations and SKUs (parent/child SKUs)
Hi all, Brand new to ShipStation and trialling before committing. i have several platforms (Magento, Shopify, Woocommerce, amazon, ebay and others) and we're using ShipStaion as kind of a "multiple...
View ArticleCan I create a Ship From address that does not include the company name?
I'd like to have the ability to ship from a personal address that does not include the company name. However, even when I leave the company name out of the "Ship from" address, it still appears. Is...
View ArticleRules and Packaging weight
How can i create a one time box weight to be added if a certain item is ordered? I have a product that ships in a special box. Multiple items can ship in the box with it. I see there is a filter for...
View ArticleHELP setting up my Ship Station--need an expert!
Hello all. I am very new to both shipping and Ship Station. I'm looking for some to help me set up Ship Station properly based on my product line, types of service, shipping rules and filters, etc. Can...
View ArticleAutomation rule to assign weights and create packages
I have a really simple business — I wholesale boxes of sandals. A typical order from one of my retailers might be: (1) box of Size 7 (2) boxes of Size 8 (1) box of Size 9 _____________ Total Boxes =...
View ArticleShipstation importing Issues with Woocommerce 3.0 Update
Since Woocommerce 3.0 came out this week, Shipstation no longer is importing the customers full name, only the last name. ALSO, it no longer is importing the requested shipping if we manually enter an...
View ArticleCustom Packing Slips
Hello I am looking for a template that will create a custom packing slip that looks like Amazon's packing slips? ShipStation advised that it needs someone with advanced .html knowledge. Anybody here...
View Articletrying to install shipstation connect
telling me application cant be started please advise
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Advice for aspiring young chef?
This is VERY off topic, but my teen aged son has been wanting to become a chef since he was 4 years old. I saw @stephen@4E215 on here, and wondered if he or other chefs/cooks that use ShipStation would...
View ArticleQuestions re: Workaround "sync" with Square (Non-Marketplace/ Manual Invoice...
Hi Guys, Is there anyway I can set-up an automation within Shipstation to import new orders from a particular csv file upon login? The csv would be on my local hard drive and be the only file in the...
View ArticleUsing Shipstation for MultiChannel FBA fullfillment
I am having the most difficult time sending orders to Amazon FBA. I keep getting a "seller not set up for basic fulfillment error". I contacted Ship station, who said.. Call Amazon. I contacted Amazon...
View ArticleIs Working From Home Good?
I saw this infographic (I swear, I love these things too much for my own good) today about working from home and its purported good side effects from CarInsurance.org. I've worked from home twice in my...
View ArticleAccounting Software
What software or version of QuickBooks is the best for managing online sales?
View ArticleShip Station Is the Best
I love this app. I want to tell the world just how great this app is . . .as I am working on shipping, I cannot even count how many times I say to myself - I love this APP! Do not hesitate! It makes...
View ArticleFedEx Collect Ground Billing Option
We are in desperate need of the FedEx Collect Ground billing option. We have thousands of FedEx Office (Kinko's) locations that we ship to daily and they require that billing option for all incoming...
View ArticleHow to verify address via API
This seems like it would be simple, but I'm having trouble figuring it out. How can I verify an address via the API?
View ArticleShipstation Not Communicating with BigCommerce
When we try to upload the tracking information into the orders on BigCommerce, it isn't uploading, therefore leaving the order status as still awaiting fulfillment in BigCommerce. Please get back to me...
View ArticleIs there anyway I can upload/add/import tracking numbers in bulk?
I don't use AliExpress. I have a supplier. I send them an export of orders from Shopify and they send me same file back with an extra coulmn 'Tracking numbers'. Now Shopify doesn't let you add tracking...
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