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With Purolator, ShipStation Covers All of Canada |
With Purolator, ShipStation Covers All of Canada | ShipStation covers Canada completely by adding Purolator to its list of carriers, also including Canada Post, UPS Canada, and DHL. Read the full...
View ArticleShip Station Connect Uninstall
I had to remove Shipstation Connect from a laptop that no longer needed to have any of it's printers shared. I uninstalled, but now every time that laptop boots, there is a startup program that tries...
View ArticleBigCommerce 500% price increase, need new cart provider
Hello everyone, I've been with BigCommerce for 4 years and ShipStation for 2. BigCommerce just quietly announced they are changing their pricing structure next year based on both revenue and volume...
View ArticlePrices
Hi there, I am new to the shipstation world and I am looking at my FedEx bill and the prices that shipstation gives me as the total cost does not match up to my FedEx invoice? Is this normal ? Should I...
View ArticlePacking Slips via API?
I've been through the API but was unable to find anything relating to what im looking for, so i thought i'd ask here, is there any way that the packing slip PDF can be downloaded or printing can be...
View ArticleAutomated Email for Split Orders
I would like to send an email automatically to my customers when I split their orders. I created the email template, and then setup a rule to detect the "-" in order number, but that isn't working. The...
View ArticlePopulate Custom Fields 1, 2, 3 with Product Attributes?
Is it possible to auto-populate the custom text fields with any kind of information, or can you only manually add info into these fields? I am using ShipStation for Etsy but there are no Etsy SKU...
View ArticleINWARD CARGO MANIFEST
Longshot here, but is there a way Shipstation can integrate with CBP Form 7533 (https://www.cbp.gov/sites/default/files/documents/CBP Form 7533.pdf) Ideally it would have all the tariffs grouped by...
View ArticleUsing USPS from Canada
I have a bit of a unique situation I'm looking for a solution for. i am a Canadian who lives on the canada/us border. I ship my Canadian orders via Canada post and American orders through Endicia and...
View ArticleNo Light Packet option with Canada Post?
This can't be right - why is Light Packet not given as a shipping option? I have an Etsy shop as well - no problem over there. Light Packet all the way. But here (and it's not Shipstation's fault)...
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Additional Users
I have already been asked for my log in information, ostensibly for the IT department to have on record. The next email said "now that we have this, if you are gone, we will..." That makes me very...
View ArticleAuto Return Labels for Multi Package Order
As an ecommerce rental company, I have automation rules setup so that every time an outbound label is printed a return label is also printed. My issue is when I have a order that is so large it...
View ArticleAutomation rule to assign weights and create packages
I have a really simple business — I wholesale boxes of sandals. A typical order from one of my retailers might be: (1) box of Size 7 (2) boxes of Size 8 (1) box of Size 9 _____________ Total Boxes =...
View ArticleMultiple log ins at one time
Is it possible to be logged in to more than 1 session of ShipStation? Our warehouse has 2 customers that each have their own log ins, plus ours, and that user has had trouble logging into each page. Is...
View ArticleAdd Ship From For Custom Store Integration
I would like to be update my custom store Ship From Location once an order has shipped. I have been told that this isn't currently available, but it seems like a simple enough fix, just another field...
View ArticleNew orders getting put on hold
Several new orders are being put on hold rather than going into the order cue. They all say its been zero days and zero minutes since they were placed but some were placed a couple days ago.They have...
View ArticleAre you a Shopatron Fulfiller
It would be interesting (although possible counter to my own self interest) to know if others fulfill orders thru the Shopatron service. (or any other 3rd party order management service for that matter)
View ArticleDouble print labels or packing slips
I saw this issue from when the barcode scan to find orders added to shipstaion. Sometimes when we scan a packing slip to find the order it will active printing the last things that was printed it can...
View Articlenon-trackable shipments
Hi, We ship a large amount of products as first class mail letter. As you know, USPS does not offer tracking on letters (similar to how you might mail a friend a letter with a regular old...
View ArticlePlug-in request
Howdy ShipStation team! I was wondering if there was any potential for the introduction of a plug-in that would allow for the creation of 'draft' orders without fully entering them into the Order...
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