Amazon Vendor Central Integration
Hello everyone! I'm currently evaluating if ShipStation might work for our business... One of the main issues we currently have is the manual input of orders into our system for shipping. We have to do...
View ArticleItem warehouseLocation going showing up for some orders in Shipstation
See email below: We are using the ShipStation API to send warehouse locations for each of our orders before printing the labels. For quite a few items, the locations are not coming thru even though the...
View ArticlePopulate Custom Fields 1, 2, 3 with Product Attributes?
Is it possible to auto-populate the custom text fields with any kind of information, or can you only manually add info into these fields? I am using ShipStation for Etsy but there are no Etsy SKU...
View ArticleWhat are the allowed HTML Tags/inline css in a custom template?
Should a template include the head and body tags or not?
View ArticleI don't have Live Chat Oprtion
The plan I chose it Platinum, it should ahve Live Chat Support. But when I login my accont, there is no Live Chat. What I need to do to have this option. Thanks Kevin
View Articlecreatelabelfororder API does not return packing list
Hi, we have setup label to be printed with packing list and it works fine from shipstation.com. When we call getlabelfororder with option testLabel = TRUE we get test USPS label and packing list in...
View ArticleShipStation Account Login Issues:
Every user on our account including the account owner cannot log into their accounts. This issue is made even more difficult by the fact that ShipStation does not have a support number and you have to...
View ArticleShipstation Not Updating Magento Order Status, Mass Marked As Shipped Action
Hey guys, This is Magento 1.9.2.2 and Shipstation. Normally we don't have any sort of local fulfillment, but some months ago we did a promotion where customers in our area picked their orders up from...
View ArticleLack of foresight by developers leading us to seek alternative software...
We've been utilizing Shipstation for just about 6 months now and have to give credit where credit is due - it is a simple/intuitive UI that allows for easy training & onboarding of staff that use...
View ArticleNew Order detail screen
So the newly re-arranged order detail screen made its debut today. Cant say Im impressed. There are a zillion other things that need to be fixed or improved yet the developers see fit to play musical...
View ArticleGUI Change for what reason??
I come in today and I'm greeted with a GUI that is totally different from last week. Why? Is there a good reason for changing the tools I need to use each day? This is the second time in a year that...
View ArticleAPI Delivery Date & Package Type
Hi, I am currently integrating Shipstation into my ERP software. Is there some way I can retrieve the Delivery Date & Package Type from the API? After going through the documentation, I can't seem...
View ArticleCustomer Facing Shipping
My company sells approximately 40 different products. Each product is sold in full box quantities only (2, 5, 20, or 25 items per box) depending on the item purchased. We have the dimensional and...
View ArticleBigCartel to ShipStation
My BigCartel is connected on ShipStation but can't transfer data from BigCartel to Shipstation
View ArticleI am getting a SOAP error and none of the other discussions have helped.
here is my error message: Invalid SOAP message due to XML Schema validation failure. The 'http://stamps.com/xml/namespace/2017/06/swsim/swsimv63:Company' element is invalid - The value 'CAREER &...
View ArticleCPU Spike When Logged In
Anyone else's computer start humming after logging in to their Shipstation account? As soon as I log in, I can hear my laptops fan come on and if I'm viewing my CPU usage, it is hovering around 30-50%...
View ArticleA FoxyCart-inspired email template
So, I HATE the default shipping template. It's . . . awful. However, the default template that FoxyCart provides is pretty well done, so I decided to create a FoxyCart-inspired email template to make...
View ArticleGet Rates
get rates api is returning this "Message": "An error has occurred.", "ExceptionMessage": "No applicable services were available for the configured shipment", what should i do..? quick response will be...
View ArticleHelp to remove the bundle parent product from listing
Has the platform improved for this at all? I'm experiencing something similar to other issues I've seen listed but a few years back. I would like shipstation to only list the components of my kit and...
View ArticleProduct Listing Contains Multiple Different Product
Greetings everyone, I have yet another question for the wise council of ShipStation. My company often sells kits that contain multiple different product. Is it possible for ShipStation to take a...
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